Privacy Policy

Effective Date: 31-08-2024

1. Introduction

Welcome to Beauty by Neelam! We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, book treatments, or interact with us in any other way.

2. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, email address, phone number, and postal address.
Booking Information: Details of the treatments you book, appointment dates and times, and any preferences or special requests you provide.
Consultation Forms: Information you provide in consultation forms, such as skin type, medical history, or any allergies.
Payment Information: Payment details such as credit/debit card information when you make a booking or purchase services.
Social Media: Information from your interactions with our Instagram feed or other social media platforms linked to our website.
Technical Information: IP address, browser type, operating system, and other technical information when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To manage and confirm your bookings, deliver the beauty treatments you request, and follow up with you after your appointments.
Communication: To send you booking confirmations, reminders, and updates related to your appointments or our services.
Marketing: To send you promotional materials, offers, or updates about our services if you have opted in to receive them.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers: Third-party providers who assist with payment processing, website hosting, or email communications.
Legal Requirements: Authorities or other third parties if required by law, or to protect our rights, safety, or the safety of others.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
Objection: You can object to the processing of your data in certain circumstances, such as for direct marketing purposes.
Portability: You can request that we transfer your data to another organization or directly to you.

To exercise these rights, please contact us at beautybyneelamnaz@gmail.com.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Cookies

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. You can adjust your cookie preferences in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through a notice on our website if the changes are significant.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Beauty by Neelam
20 Wells Green Road, Solihull, Birmingham, B92 7PG
beautybyneelamnaz@gmail.com
07716727739